Academic Activities


Invited Seminars

University of Notre Dame 2012
Boston College 2012
University of South Carolina 2012
Southern Methodist University 2012
National University of Singapore, Singapore 2012
Instituto de Empresa (IE), Spain 2015
Katholische Universität Eichstätt-Ingolstadt, Germany 2015
Universität Leipzig, Germany 2015
Fudan University, China 2016
IESE, Spain 2016
University of North Carolina at Chapel Hill 2016
Boston University 2016
Vanderbilt University 2016
Emory 2017
Georgia Tech 2017
Ohio State 2017
Villanova 2017
University of Cologne, Germany 2017
Fudan University, China 2017
University of Miami 2018
University of Texas at Dallas 2018
Erasmus University 2021

Conference Presentations

INFORMS conference, Washington DC 2008; INFORMS conference, San Diego, CA 2009; INFORMS conference, Charlotte, NC 2011; POMS conference, Reno, NV 2011; Marketing Science conference, Houston, TX 2011; M&SOM conference, Ann Arbor, MI 2011; ICIS conference, Shanghai, China 2011; POMS conference, Chicago, IL 2012; INFORMS conference, Phoenix, AZ 2012...

Editorial Responsibilities

Associate Editor (Ad Hoc)

Journal of Operations Management

Editorial Review Board

Production and Operations Management (POMS)


Management Science, Manufacturing and Service Operations Management (M&SOM), Operations Research, Production and Operations Management (POMS), Information Systems Research, MISQuarterly, Journal of Operations Management, Decision Science Journal, Journal of Retailing, Service Science, Journal of Business Ethics


Student Paper Competition for the Product Innovation and Technology Management (PITM) College of POM (2020); POMS Behavioral Operations Management (BOM) Junior Scholar Paper Competition (2018, 2019, 2020); M&SOM Service Special Interest Group (2018, 2019); M&SOM Student Paper Competition (2020)

Honors and Awards

Alpha Iota Delta (Decision Sciences and Information Systems Honor Society), 2015
M&SOM Meritorious Service Award, 2015
Management Science Distinguished Service Award, 2015
Management Science Distinguished Service Award, 2016
Management Science Distinguished Service Award, 2018
M&SOM Meritorious Service Award, 2018
M&SOM Meritorious Service Award, 2019
SMU Cox Research Excellence Award, 2019
Corrigan Research Professorship, 2020-2021
Management Science Distinguished Service Award, 2020
M&SOM Meritorious Service Award, 2020